Payment Options
PayPal
PayPal enables any individual with an email address to securely, easily and quickly send payments online.
You do not need a PayPal account to make payment. 
Money Order
If you prefer to pay by Money Order, please contact us at: info@idfa.ca
Please note we do not ship orders C.O.D. All prices in Canadian Dollars.
Shipping
Shipping Within Canada
Orders will be shipped for a low flat fee of $9.95 and should arrive within 2-7 business days anywhere in Canada.
Note: All orders under $10.00 will be shipped for a low flat rate of $3.50 and should arrive within 2-7 business days anywhere in Canada.
All orders will be shipped via Canada Post. You will be sent a confirmation e-mail once your order has been processed.
Shipping To USA
Orders will be shipped for a low flat fee of $9.95 within 5-15 business days anywhere in the USA. Any duties or taxes that may apply are the responsibility of the customer.
Note: All orders under $10.00 will be shipped for a low flat rate of $3.50 within 5-15 business days anywhere in the USA. Any duties or taxes that may apply are the responsibility of the customer.
All orders will be shipped via Canada Post. You will be sent a confirmation e-mail once your order has been processed.
Policies
Returns
Please contact us at info@idfa.ca within 24 hours if there is a problem with the order you received. All returns must be made within 30 days of your purchase.
Once you have contacted us your package may be returned to:
IDFA Store
P.O. BOX 30007
RPO BROOKLIN CENTRE
WHITBY, ON
L1M 0B5
Damaged or Incorrect Items
In the event that any of your products arrive damaged, or you receive the wrong item, please E-mail us at idfastore@rogers.com within 48 hours. We will gladly refund your original shipping cost if you are returning an item because of an error on our part, or we have determined that the product is defective.
Backorders
In the event that one of your items is out of stock, we will not delay the rest of your order and have it shipped out immediately AND/OR contact you to see if you wish a substitute size, product, etc. Backordered items are shipped as soon as they arrive, free of charge. We will NEVER substitute an alternate size or product without your permission.
Purchasing by Minors
It is our policy to not sell to minors. If you are under the legal age of majority and wish to purchase from our online store, please have a parent or legal guardian make the purchase for you.
Sales Tax
All products sold are subject to 13% HST.
Customer Information Privacy Policy
We will not sell, rent, or distribute your information to any other business, organization or individual.
Contact Us
Contact us through email at info@idfa.ca or give us a call at (905) 655-4320. For more contact information, please see our contact page.